Belport AI — The AI Concierge for Premium Residential

Built for premium residential

Trained on your building. Live on every resident's phone.

Belport AI reads your handbooks, lease terms, safety protocols and SOPs — then answers your residents on WhatsApp in seconds. Every reply cited to source. Every conversation logged. Your team reclaims the hours lost to repeat questions, and your residents get the kind of service they're paying for — day or night, in the channel they already use.

Every answer comes from your documents
Lease clauses, house rules, amenity hours, appliance manuals — answered from your verified knowledge base with citations on every reply. If the AI's confidence drops, your team is paged in seconds.
Maintenance, self-served on WhatsApp
Residents book engineer slots, log issues with photos and voice notes, and track progress in the same thread. Your team sees every job in one queue — no app, no portal, no chase.
Building calendar & broadcast notifications
Schedule safety drills, maintenance windows and community events once. Residents get auto-translated WhatsApp reminders in their own language, with per-unit delivery receipts.
Portfolio dashboard for operators
Per-building analytics, content-gap reports, role-based access, exportable audit trail. Built for the asset managers and operations directors who answer for resident experience.

Instant

Response time

80%

Query deflection

All

Languages

24/7

Always on, fully logged

Based on pilot benchmarks.

Sharper every week

Content gaps surface automatically. Update a document and the AI reflects it instantly.

Premium service at every hour

Concierge-quality replies at 2am or 2pm, in the resident's own language, on the channel they already use a hundred times a day.

Built for WhatsApp

WhatsApp-native. Audit-trail by design.

Residents message the building the way they already message everyone else. Every conversation is encrypted in transit, logged in your dashboard, and exportable for compliance review — GDPR-ready and built for jurisdictions where building-safety record-keeping is regulated.

The default channel for residential buildings — your residents already have it installed and use it a hundred times a day.

2bn+ users — no app, no login, no onboarding

Auto-detects and replies in every language your residents speak

Voice notes, photos, documents — all handled

Every message logged, every reply cited — a full audit trail by default

Responds in every language your residents speak

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Simple setup

Live before the end of the week

Your team shares the documents you already have. We handle ingestion, QA, escalation rules and go-live — with no integration work on your side.

Step 1

Share your documents

Lease terms, building rules, fire-safety protocols, appliance manuals, FAQs. PDFs, scans, Word files — whatever you already have.

Step 2

We build & QA your knowledge base

Our team indexes, validates and stress-tests against a question set drawn from your real resident traffic. Every answer is traceable to its source paragraph.

Step 3

You set the escalation rules

Decide who gets paged, when, and for which categories — maintenance emergencies, safety queries, complaints, anything that needs a human voice.

Step 4

Residents go live on day one

Share a WhatsApp number. No app for residents. No onboarding for residents. No portal logins to forget.

The platform

Deflect up to 80% of resident messages. Make every touchpoint feel hand-delivered.

One WhatsApp thread per resident. One dashboard per building. One source of truth, cited end-to-end. Built for premium stock where "good enough" isn't.

Belport AI operator dashboard — building overview, escalation contacts, knowledge gaps

Cited answers, escalated when uncertain

Every reply linked to the source paragraph in your documents. Confidence-gated handoff to your team in seconds when the AI isn't sure.

Maintenance & bookings

Residents self-book engineer slots, inspections and amenity reservations — inside WhatsApp, 24/7.

Broadcasts & events

Reach every resident in their own language, auto-translated, with per-unit delivery confirmation.

Portfolio analytics & audit

Per-building dashboards, content-gap reports, role-based access, exportable audit trails for compliance review.

Book a private demo

Book a private demo.

Tell us about your building. We'll walk you through a private demo, ingest a sample of your documents, and show you how Belport AI would answer your residents' real questions — in 30 minutes.

Make your conciergesuperhuman.