Belport AI — The Intelligent Concierge Platform

Built for BTR & property management

Your residents deserve better than a ticketing system

Belport AI handles lease queries, maintenance requests, building rules, and resident communication — without adding headcount.

Instant answers from your documents
Lease terms, building rules, amenity hours — answered immediately from your verified knowledge base, with citations. No hallucinations.
Maintenance booking — resident self-serve
Residents pick time slots via WhatsApp. Progress tracked per apartment. Your team sees every job in one place.
Building calendar & broadcast notifications
Schedule fire drills, maintenance windows, and community events. Residents get automatic WhatsApp reminders in their language.
Portfolio dashboard
Manage every building from one place — per-building analytics, conversation visibility, and team controls all in one view.

<3s

Response time

70%+

Query deflection

60%

Time saved

24/7

Always on

Based on pilot benchmarks.

Gets smarter with every conversation

Content gaps flagged automatically. Update a document and the AI reflects it instantly — no retraining, no downtime.

A premium experience for every resident

Concierge-level service at 2pm or 2am — in the resident's own language, with zero onboarding.

Built for WhatsApp

Meet them where they already are

The app your residents already use. Zero downloads, zero friction, 40+ languages.

The default channel for residential buildings and hospitality venues — your residents already have it installed.

2 billion+ users worldwide

Zero downloads for residents

Auto-detects and replies in any language

Voice messages, media & documents

Responds in 40+ languages

🇬🇧🇫🇷🇪🇸🇩🇪🇮🇹🇨🇳🇯🇵🇰🇷🇷🇺🇵🇱🇹🇷🇮🇱🇸🇦🇺🇦+26 more

Simple setup

Live before the end of the week

Your team uploads documents — we handle indexing, QA, and everything else.

Step 1

Share Your Documents

Upload your lease terms, building rules, maintenance procedures, and FAQs. Any format works.

Step 2

We Build & QA

Our team indexes, validates, and tests your knowledge base. Every answer traces back to your source documents.

Step 3

Set Your Alert Rules

Define who gets alerted for urgent queries — maintenance emergencies, complaints, anything that needs a human.

Step 4

Go Live

Share a WhatsApp number with your residents. Answers start immediately — no app, no onboarding on their end.

The platform

Deflect 70% of resident messages. Keep the white‑glove feel.

One WhatsApp thread per resident. One dashboard for your team. Built for premium stock where "good enough" isn't.

Belport AI operator dashboard — building overview, escalation contacts, knowledge gaps

Answers & escalation

Every reply cited from your documents. Low-confidence messages hand off to your team in seconds.

Maintenance & bookings

Residents self-book inspections, boiler service, and engineer visits — right inside WhatsApp, 24/7.

Broadcasts & events

Reach every resident in 40+ languages, auto-translated, with per-unit delivery receipts.

Portfolio & analytics

One dashboard per building — role-based access, full logs, and a weekly content-gap report.

Your AI Concierge. Always On.